Terms of Service
Please read these terms carefully before using our services or purchasing our refrigeration equipment.
Table of Contents
Acceptance of Terms
By accessing and using the services provided by 3 COLDS Ltd. ("Company," "we," "our," or "us"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms").
These Terms apply to all users of our website, customers, and business partners who engage with our refrigeration equipment and services. If you do not agree to these Terms, please do not use our services or purchase our products.
We reserve the right to update these Terms at any time without prior notice. Your continued use of our services constitutes acceptance of any modifications.
Products & Services
3 COLDS specializes in manufacturing and exporting professional refrigeration equipment including:
- Cold rooms and walk-in freezers
- Condensing units and compressor systems
- Evaporators and cooling coils
- Polyurethane (PU) insulation panels
- Custom refrigeration solutions
All products are manufactured to international quality standards and come with comprehensive technical support. Product specifications, availability, and pricing are subject to change without notice.
Ordering Process
Orders can be placed through our official website, email, or authorized sales representatives. All orders are subject to acceptance and availability confirmation from 3 COLDS.
Custom orders require detailed specifications and may involve additional lead times for manufacturing. We reserve the right to request additional information or clarification before processing any order.
Order confirmation will be provided via email within 48 hours of order submission. Orders cannot be canceled once production has commenced unless otherwise agreed upon in writing.
Pricing & Payment
All prices are quoted in USD and are subject to change without prior notice. Prices do not include shipping, taxes, duties, or other applicable charges unless specifically stated.
Payment terms are typically 30% deposit upon order confirmation and 70% balance before shipment. Alternative payment arrangements may be negotiated for established business partners.
Accepted payment methods include wire transfer, letter of credit, and other internationally recognized payment instruments. All banking charges are the responsibility of the customer.
Shipping & Delivery
We ship globally using reputable freight forwarders and shipping companies. Delivery terms are typically FOB (Free on Board) from our manufacturing facility unless otherwise specified.
Estimated delivery times are provided as guidance only and may vary due to manufacturing schedules, shipping availability, customs clearance, and other factors beyond our control.
Risk of loss or damage passes to the customer upon delivery to the carrier. We recommend purchasing appropriate insurance coverage for international shipments.
Warranty & Returns
3 COLDS provides a limited warranty on all products against manufacturing defects. Warranty periods vary by product type and are specified in individual product documentation.
Warranty coverage excludes damage due to misuse, improper installation, normal wear and tear, or modifications made without our authorization. Returns must be pre-approved and may be subject to restocking fees.
Warranty claims must be submitted in writing with supporting documentation within the warranty period. Our liability under warranty is limited to repair or replacement of defective products at our discretion.
Limitation of Liability
To the maximum extent permitted by law, 3 COLDS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our products or services.
Our total liability for any claim shall not exceed the purchase price of the specific product giving rise to the claim. This limitation applies regardless of the legal theory upon which the claim is based.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.
Privacy Policy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms by reference, describes how we collect, use, and protect your information.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We do not sell or share personal information with third parties except as necessary to fulfill orders or as required by law.
You have the right to request access to, correction of, or deletion of your personal information in accordance with applicable privacy laws.
Intellectual Property
All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of 3 COLDS or its licensors and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without express written permission. Product designs, technical specifications, and proprietary information remain our exclusive property.
The 3 COLDS name, logo, and related marks are trademarks of 3 COLDS Ltd. and may not be used without our prior written consent.
Termination
We reserve the right to terminate or suspend access to our services at any time, with or without notice, for any reason including breach of these Terms.
Upon termination, your right to use our services ceases immediately. All provisions of these Terms that by their nature should survive termination shall survive, including warranty disclaimers, indemnity, and limitations of liability.
Termination does not affect existing orders or contractual obligations that have already been established between the parties.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles.
Any disputes arising from these Terms or the use of our services shall be resolved through binding arbitration in accordance with the rules of [Arbitration Body], or in the courts of [Jurisdiction].
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Questions About Our Terms?
Our legal and customer service teams are here to help clarify any questions about our terms of service.